Frequently Asked Questions

What forms of payments does ColorWell accept?

We accept Credit, bank, HSA, FSA Cards, Zelle, 

How do I get started?

Simply click the free consultation or get started buttons below and provide the information requested.

Does ColorWell accept insurance?

We currently accept Excellus, Cigna, Aetna, Oscar Health, Oxford, and United Healthcare. We will be accepting more insurances in the future

How does ColorWell protect my privacy?

Electronic health records, video platform, and emails used by ColorWell are all HIPAA compliant.

Are free consultations with ColorWell therapist available?

Yes, you can request a free consultation by clicking the link below and providing the requested information.

How long does it take for a respond to my inquiry?

Please allow 24-48 hours for a response to an inquiry

What should I do if I’m in a crisis?

If you’re experiencing an emergency, call 911 or the National Suicide Prevention line at 1-800-273-8255.